FAQs

Q?

How do I track my order?

A.

Please contact our Customer Support Team at 954.975.2010 and we will be happy to provide you with tracking information for your order.

Q?

How do you ship?

A.

From the time your order is placed, you should receive it within 5 – 7 business days.

Q?

What type of packaging do you use?

A.

Our canvases and paper prints are covered in heavy paper before being rolled and tubed for shipping.

Q?

How can I cancel my order?

A.

To cancel an order that has not yet shipped, please contact our Customer Support Team at 954.975.2010 and we will be happy to assist you.

Q?

What do the dimensions on your website represent?

A.

The dimensions listed for each piece represent the image size. For embellished canvases, we add 3” mirror border for stretching and framing. For prints on fine art paper we add .25” around the image (.5” overall) for matting and framing.

Q?

What payment options do you accept?

A.

Because we use PayPal Checkout, we accept all major credit cards.

Q?

What is the difference between an “embellished canvas” and a print on “fine art paper”?

A.

An embellished canvas is a high-quality print, personalized by adding artistic details such as paint strokes, texture and coating to enhance and preserve the artwork. Our fine art prints are high-quality reproductions on smooth, matte paper.

Q?

How do I place an order?

A.

Add the items you wish to purchase into the shopping cart. Once you are ready to complete your order, click on “Checkout”. If you are a returning customer, please login to complete your order. Otherwise, enter your email address and billing information. Follow the steps and review the information on each page (don’t worry—you’ll have a chance to make revisions before you submit your order!). Once you have reviewed your order, you will be directed to PayPal Checkout where you can enter your credit card information to complete your order.